Privacy Policy

Last updated: July 2025

At Celtic Cookies (“we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website  [celticcookies.ca] and purchase products from us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing address, payment information (processed securely via our payment provider), order details.
  • Account Information: If you create an account, we collect your login credentials and related data.
  • Communications: When you contact us via email or forms, we may store your communication and contact details.
  • Website Usage Data: We may collect anonymized information such as IP address, browser type, device, pages visited, and referring website, using cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order or inquiries
  • Send updates, promotions, or newsletters (only if you opt-in)
  • Improve our website, products, and customer experience
  • Meet legal, tax, and accounting obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third parties only as necessary to:

  • Process payments (e.g., Stripe, PayPal, etc.)
  • Ship your order (e.g., Canada Post, couriers)
  • Host and maintain our website
  • Comply with legal obligations

All third-party partners are required to protect your information and use it only for the services they provide to us.

4. Cookies and Analytics

We use cookies and similar technologies to improve your experience, track website performance, and analyze how visitors use our site. You can adjust your browser settings to disable cookies, but this may affect website functionality.

5. Security

We take reasonable steps to protect your information, using secure servers and encryption for sensitive data (such as payment information). However, no method of online transmission or storage is 100% secure.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent for marketing emails at any time
  • Contact us to ask about our data practices

7. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

Celtic Cookies
Email: [gingerbread@celticcookies.ca]

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “last updated” date.

This policy is for informational purposes only and does not constitute legal advice. For compliance with local laws (e.g., PIPEDA in Canada, GDPR for EU customers), please consult a privacy professional.

I am overjoyed with the response to Celtic Cookies and want to express heartfelt gratitude for all the support in this first year in business. Christmas is fast approaching and orders are rolling in. Maintaining quality is a priority. To ensure a balance between production and quality the deadline for custom ordering for Christmas will be noon Dec 1st.

Feel free to browse from the classic gingerbread selection in Celtic knots, holiday theme boxes, and traditional gingerbread men. I will also offer a standard assorted dozen until Dec 19th with 4 festive shortbreads and 8 gingerbread cookies in a mix of Celtic and festive designs. Contact me for details.

Please allow 2 weeks’ notice to avoid disappointment.